Posts

186Kloud Monthly CX Update – October 2025

Stephen Hackett

Published on: 06/10/2025

186Kloud’s October CX Update: AI, vendor news, strategy sessions, and exclusive events. See what we’ve been up to and what’s next for your CX roadmap.

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186Kloud Monthly CX Update – September 2025: Racquets, RFPs & Michelin-Star Dinners – Summer’s Not Done Yet!

Stephen Hackett

Published on: 08/09/2025

186Kloud’s September CX Update: AI, vendor news, strategy sessions, and exclusive events. See what we’ve been up to and what’s next for your CX roadmap.

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186Kloud Monthly CX Update – August 2025: New Partnerships & Industry News

Stephen Hackett

Published on: 01/08/2025

Summer updates from 186Kloud: New Worldpay partnership, outbound team support, major vendor news from Content Guru, NICE, Salesforce, Microsoft & Verint. Plus upcoming CX events.

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Hot Tips, Cool Tech & Smooth Sailing – What’s New in CX This Month?

Stephen Hackett

Published on: 19/06/2025

Discover the latest in CX and contact centre tech with 186Kloud’s June update. From AI-led platforms to vendor strategy tips, stay ahead with industry insights, event highlights, and expert advice.

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